Customer Experience manager with 10+ years in retail and omnichannel. Exploring Cloud, Data & AI to transform CX, automate processes and enable data-driven decisions. Currently studying Communication at UOC and developing skills in AWS and AI.
Customer Experience manager with 10+ years in retail and omnichannel. Exploring Cloud, Data & AI to transform CX, automate processes and enable data-driven decisions. Currently studying Communication at UOC and developing skills in AWS and AI.
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